Shop — Support & Warranties
43 products

ENTERPRISEDB OP-CPD2-UC-001 Community 360 Production Support
ENTERPRISEDB · MPN: OP-CPD2-UC-001
- Community 360 coverage
- Production support tier

ENTERPRISEDB OP-STPR-EXT-00 Standard Plan Extended Lifetime Support
ENTERPRISEDB · MPN: OP-STPR-EXT-00
- On-premises coverage
- Standard Plan

ENTERPRISEDB On Prem Community 360 Plan
ENTERPRISEDB · MPN: OP-CPD3-IN-001
- Production Support entitlement
- Addl 10 instances coverage

EnterpriseDB On Prem Remote DBA Always On 2 Data Location
ENTERPRISEDB · MPN: OP-RDBA-PGD-002
- EnterpriseDB remote DBA service for on-premises PostgreSQL environments
- Always-on support model for two data locations

ENTERPRISEDB OP-STBS-UC-001 On Prem Standard Plan
ENTERPRISEDB · MPN: OP-STBS-UC-001
- MPN OP‑STBS‑UC‑001
- Basic Support for uniCore on‑prem deployments

EnterpriseDB Greenplum Support for On-Prem Workloads
ENTERPRISEDB · MPN: OP-GPSUPP-UC-001
- Support provided for Greenplum workloads
- On-prem deployment coverage

PG AI Community Hybrid Management
ENTERPRISEDB · MPN: PGAI-HM-CPPD
- Product supported: PostgreSQL hybrid environments
- Support provided: Production Support

PG AI Enterprise Analytics Accelerator
ENTERPRISEDB · MPN: PGAI-AA-HM-HA-ENPD
- Product supported: Enterprise Analytics Accelerator
- Support provided: Production Support

PG AI Enterprise Hybrid Management + HA
ENTERPRISEDB · MPN: PGAI-HM-HA-ENPD
- Product supported: PostgreSQL hybrid environments
- Support provided: Production Support

PG AI NVIDIA AI Enterprise Basic Support
ENTERPRISEDB · MPN: PGAI-AIF-NVDA-STBS
- Support provided: Basic Support
- Covered period: Subscription term

EnterpriseDB PG AI Standard Analytics Accelerator + HA
ENTERPRISEDB · MPN: PGAI-AA-HM-HA-STPD
- Analytics accelerator for PostgreSQL workloads
- Hybrid management support for mixed environments

EnterpriseDB PG AI - Standard Analytics Accelerator
ENTERPRISEDB · MPN: PGAI-AA-HM-STPD
- Standard Analytics Accelerator for PG AI
- Hybrid management across cloud and on-prem environments

EnterpriseDB PG AI Standard Hybrid Management + HA with Production Support
ENTERPRISEDB · MPN: PGAI-HM-HA-STPD
- Hybrid management support for PostgreSQL AI deployments
- High availability coverage for production environments

EnterpriseDB PG AI Standard Hybrid Management with Production Support
ENTERPRISEDB · MPN: PGAI-HM-STPD
- Standard hybrid management
- Production support included

EnterpriseDB PG AI Technical Account Manager Premium
ENTERPRISEDB · MPN: PGAI-TAM-PRM
- Premium Technical Account Manager service
- Dedicated technical contact for PG AI environments

EnterpriseDB Technical Account Manager PG AI -TAM
ENTERPRISEDB · MPN: PGAI-TAM-STD
- Named Technical Account Manager (PGAI-TAM-STD)
- Quarterly architecture and operational reviews

EnterpriseDB Remote DBA Bronze Always On
ENTERPRISEDB · MPN: PC-RDBA-BRNZ-001
- Remote DBA support for self-managed public cloud deployments
- Bronze Always On support tier

EnterpriseDB Remote DBA Silver Always On
ENTERPRISEDB · MPN: PC-RDBA-SILV-001
- Remote DBA support for self-managed public cloud deployments
- Silver Always On support tier

EnterpriseDB PG AI Standard AI Factory + Hybrid Mgmt & HA
ENTERPRISEDB · MPN: PGAI-AIF-HM-HA-STPD
- Production support for EnterpriseDB PG AI
- Hybrid management coverage for mixed environments

On Prem - Community 360 Extended Lifetime Support (Unicore)
ENTERPRISEDB · MPN: OP-CMPD-EXT-002

On Prem - Community 360 Plan with Production Support (10 Instances)
ENTERPRISEDB · MPN: OP-CPD1-IN-001

On Prem - Community 360 Plan with Production Support (240 Unicores)
ENTERPRISEDB · MPN: OP-CPD1-UC-001

On Prem - Community 360 Plan with Production Support (50 Instances)
ENTERPRISEDB · MPN: OP-CPD2-IN-001

On Prem - Community 360 Plan with Production Support (Addl 240 Unicores)
ENTERPRISEDB · MPN: OP-CPD3-UC-001
