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Privacy Policy

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Privacy PolicyShipping PolicyReturn PolicyACH Payment Authorization Policy

At A5 IT, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website (a5it.com) and related services.


1. Information We Collect

When you create an account, place an order, or contact us, we may collect:

  • Name

  • Email address


Payment details (such as credit card information) are processed securely through third-party payment gateways, including Authorize.Net, Plaid, and your card network (e.g., Visa). We do not store your full payment details on our servers.


2. How We Use Your Information

We use the collected information for the following purposes:

  • Processing and fulfilling your orders

  • Communicating with you regarding your purchases, account, or inquiries

  • Sending occasional marketing or promotional communications (only if you have opted in)


3. Sharing of Information

We may share your information with trusted third parties solely for order processing and fulfillment, including:

  • Payment processors (Authorize.Net, Plaid)

  • Shipping and distribution partners for product delivery

We do not sell or rent your personal information to third parties.


4. Data Retention

We retain your personal data only as long as it is associated with your account or is necessary to fulfill your orders.


5. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure.


6. Your Rights

You have the right to request access to, correction of, or deletion of your personal information, subject to legal requirements.


7. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

📧 [email protected]