A5 IT

Return Policy

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Eligibility

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Return Process

To initiate a return, please contact us within [X] days of receiving your order. We will provide you with a return authorization and instructions on how to return your item.

Refund Options

Refunds will be issued to the original payment method used for the purchase. Please allow [X] business days for the refund to be processed and reflected in your account.

Return Shipping

Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part or a defective item. We recommend using a trackable shipping service for your return.

Return Exceptions

Some items are not eligible for return, including personalized or customized items, final sale items, and downloadable products. Please review the product description carefully before making your purchase.

Exchange Policy

If you would like to exchange an item for a different size or color, please contact us to arrange for an exchange. We will do our best to accommodate your request, subject to product availability.

Contact Information

If you have any questions or concerns about our Return Policy, please contact us at {siteConfig?.contacts?.email} or 224 955 1644.