ACH Payment Authorization Policy

By using our ACH payment services, you hereby authorize A5 IT Platform and its designated payment processors to originate electronic debit and credit entries to your designated bank account for the purpose of processing payments for goods and services. This authorization applies to all transactions initiated through our platform, including but not limited to order payments, subscription fees, and any other authorized charges.

You agree to be bound by all applicable provisions of the Nacha Operating Rules as they pertain to these transactions. This includes compliance with all requirements for authorization, notification, and dispute resolution as outlined in the current Nacha Operating Rules. A5 IT Platform also agrees to comply with all applicable Nacha Operating Rules and will maintain proper authorization records as required by these rules.

Your authorization will be recorded and stored electronically for compliance and audit purposes. This recorded evidence includes: timestamp of authorization, customer identification information, transaction details and amount, IP address and device information, and electronic consent confirmation. These records will be maintained for a minimum of two (2) years as required by Nacha Operating Rules and may be provided to your financial institution upon request.

For questions regarding ACH transactions, disputes, or to revoke this authorization, please contact A5 IT Platform at [email protected]. For questions about ACH transactions, contact us at [email protected].

You may revoke this authorization at any time by contacting us at least three (3) business days before the scheduled payment date. Revocation requests must be submitted in writing to the contact information provided above. Upon revocation, no further ACH transactions will be initiated to your account, except for transactions that have already been submitted to the ACH network.

Each ACH transaction will include: transaction amount, payment date, description of goods or services, and your account information (masked for security).

We implement industry-standard security measures to protect your payment information, including encryption, secure transmission protocols, and fraud detection systems. All transactions are processed through secure, compliant payment processors.

This ACH Payment Authorization Policy is effective as of the date you first use our ACH payment services and remains in effect until revoked in writing.