EnterpriseDB Greenplum Support for On-Prem Workloads

Keep Greenplum workloads supported with a service model built for production environments that cannot afford uncertainty. On Prem - Support for Greenplum workloads (uniCore) gives database teams access to vendor-aligned assistance for troubleshooting, issue resolution, and operational continuity across on-prem deployments. This support offering is suited to organizations that depend on Greenplum for analytics, reporting, and large-scale data processing. It helps reduce time spent isolating platform issues, accelerates escalation when problems move beyond internal teams, and provides a clearer path for maintaining service quality over time. For infrastructure leaders, the value is not just access to support — it is the ability to keep a complex database platform aligned with operational expectations. uniCore support is a practical fit for teams that want predictable coverage around a critical workload without adding unnecessary complexity to procurement or administration.