ENTERPRISEDB On Prem Community 360 Plan — 10 Instances, Production Support

This SKU extends the EnterpriseDB Community 360 Production Support entitlement to 10 additional on-prem PostgreSQL instances, providing access to incident response, vendor troubleshooting, and entitlement to critical fixes and updates. Specific SLAs and remediation processes follow your existing Community 360 agreement.

Covered period and exact term are defined by your EnterpriseDB support agreement. Contact your EnterpriseDB account team to align the add-on term with your base Community 360 plan.

Instances covered by this add-on may be applied across your on-prem estate subject to terms in your EnterpriseDB agreement. Confirm deployment mapping with your EnterpriseDB representative to ensure compliance.

Activation steps and entitlement records are handled by EnterpriseDB. After purchase, provide order details to your EnterpriseDB support contact to update your support entitlement and attach the additional instances to your existing agreement.