The Veritas Essential Appliance Support - Extended Service (Renewal) provides comprehensive support for your Veritas appliances, including on - site maintenance, parts, and labor. This service is available 24/7 with a 4 - hour response time, ensuring minimal downtime and maximum productivity. With a duration of one year, this support plan gives you peace of mind, knowing that your appliances are backed by dependable service and efficient fixes. It covers various configurations, including the Veritas 33736 - M4218, 33780 - M0034, 33822 - M1, 33822 - M2, and 33822 - M3, ensuring that your specific needs are met with tailored support.