The Sophos Enhanced Plus Support service provides comprehensive technical support for your Sophos Firewall SW/Virtual Appliance. This service includes 24/7 access to technical support, email support, and a web knowledge base to help resolve any issues you may encounter. With a service duration of 19 months, you can ensure maximum productivity and timely results. The service also includes software maintenance, remote assistance, and access to new releases, making it an essential support solution for your organization.