The Lenovo Depot + Accidental Damage Protection is an extended service agreement designed to provide full coverage on labor, parts, and system repair for Lenovo products. This plan covers common-use issues and manufacturer defects, ensuring that users have access to customer support via phone. If a problem cannot be resolved over the phone, the system will be shipped to a Lenovo facility for repair. The Accidental Damage Protection safeguards your investment against operational or structural damage from accidents such as drops, spills, and electrical surges. This fixed-cost, fixed-term protection plan allows for predictable budgeting and significant savings compared to non-covered repairs. Lenovo guarantees that repairs will be conducted using qualified parts, and if a system is beyond repair, it will be replaced at no additional cost.