Kodak Alaris EMA 1 Year 24x7 4 Hour Response for i3400 Scanner

Maintain continuous protection for the Kodak i3400 scanner with a 1-year EMA support plan built for always-on operations. The 24x7 coverage window is designed for environments where document capture supports time-sensitive processes, after-hours work, or distributed teams that cannot pause for the next business day. A 4-hour response target helps shorten the path from issue identification to vendor engagement, which is critical when scanner availability affects intake, indexing, or downstream case processing. The 1 PM service alignment adds a defined operational cadence for teams that need support handling to stay predictable. This plan is a strong fit for organizations that value uptime enough to pay for round-the-clock coverage. It gives IT and procurement a clear service level for a deployed scanner that sits close to business-critical workflows, helping reduce risk without overcomplicating support management.