Kodak Alaris EMA 1 Year 16x5 4 Hour Response for i3400 Scanner | Support

Keep document capture on schedule with a 1-year Kodak Alaris EMA support plan for the i3400 scanner. Built for organizations that depend on predictable throughput, this agreement pairs 16x5 coverage with a 4-hour response target and 1 PM service alignment to reduce downtime risk during the workweek. For teams running high-volume intake, the value is not just access to support — it is faster restoration when a scanner issue threatens downstream workflows. That matters when scanning feeds claims processing, records management, mailroom operations, or shared service centers where delays cascade quickly. This plan is designed for buyers who want a defined support window and a clear response commitment without paying for around-the-clock coverage they may not need. It helps preserve operational continuity, protects the scanner investment, and gives procurement a straightforward way to standardize support on a known service level.