HPE Pointnext Tech Care Essential Service is designed to transform your operational IT support by providing more than just problem identification and resolution. This service empowers businesses to innovate and adapt quickly by leveraging HPE's expertise. With a coverage period of 3 years, it includes 24/7 phone consulting with a rapid response time of 15 minutes for critical issues, ensuring that your technical challenges are addressed promptly. The service is tailored for HPE Serviceguard for Linux x86 Enterprise Edition, allowing for seamless integration and support for your IT infrastructure.