The HPE Foundation Care Exchange is an extended service plan designed to keep your IT systems running smoothly. This service provides 24/7 support with a 4 - hour response time for hardware replacement, ensuring minimal downtime. With a duration of one year, this service includes new releases update service to help manage any issues that may arise. The service depot offers a reliable and cost - effective solution for hardware exchange, delivering replacement products or parts directly to your location without freight charges. This plan is ideal for organizations looking to enhance the availability and efficiency of their HPE products.