The Cisco Smart Net Total Care Solution Support is designed to protect your investment by providing comprehensive service and support. This extended service includes 8 x 5 coverage with next business day exchange, ensuring that you have the parts you need when you need them. The service encompasses both physical and electronic support, allowing for increased efficiency and peace of mind. With features such as parts replacement, web knowledge base access, and phone support, this service is tailored to meet the demands of your business, ensuring maximum productivity and reliability.