The Cisco Smart Net Total Care service offers comprehensive support for your network infrastructure. It includes on-site assistance, ensuring that any issues are addressed promptly with a next business day response time. This service provides access to a wealth of resources, including inventory data analysis and reporting through the Smart Net Total Care web portal. The data is securely uploaded to Cisco, allowing for faster resolution of network issues by the Cisco Technical Assistance Center (TAC). With this service, you can maintain high service levels for your network while minimizing downtime and ensuring business continuity.