The Cisco Partner Support Service (PSS) is designed to enhance operational support margins for Cisco channel partners. This service offers a dependable assurance solution that maximizes productivity and includes phone support to address any issues that may arise. With a guaranteed 4-hour service response time, partners can ensure reliable support for their end users. The PSS allows partners to develop and deploy their own services while retaining primary responsibility for providing support under their own brand, all backed by Cisco's robust services infrastructure.