The Cisco 3-Year Smart Net Total Care Extended Service Plan for the FPR1010-ASA-K9 is designed to protect your investment with reliable service and support. This plan includes part replacement and next business day service during business hours, five days a week, allowing for efficient resolution of issues. Customers benefit from phone support and access to Cisco's extensive web knowledge base, ensuring that help is always available when needed. With a service duration of three years, this plan enhances the reliability and efficiency of your Cisco hardware, providing peace of mind and added value to your operations.