The Brother Exchange - 3 Year Extended Warranty provides peace of mind for your Brother printers and multifunction devices. This warranty ensures that you are covered for any unexpected issues, offering next business day replacement service if your device fails. With this warranty, Brother will ship a replacement unit directly to you, covering all shipping costs both ways, including a return label and packing materials. This service is available for calls received by 4:45 PM EST, Monday through Friday, ensuring minimal downtime for your business operations.