The Avaya Nortel Express Support Services Base provides comprehensive maintenance and support for your Avaya systems. This extended service plan covers a duration of one year, offering 12 x 5 service availability with next business day response time. It is designed to protect your investment by enhancing reliability and efficiency through physical service and parts support. With this service, you can ensure that your systems remain operational and that any issues are addressed promptly, minimizing downtime and maximizing productivity.