SCANTRON TANDM Onsite Time and Material Repair Service

Records an onsite time-and-material charge for corrective repair work performed at the location where the affected equipment is installed. SCANTRON TANDM identifies service activity rather than a physical hardware product, with repair as the stated scope and onsite work as the delivery method. It applies when the work requires a technician to address a repair condition at the site. Onsite delivery is relevant where inspection, physical access, hands-on adjustment, or repair materials are needed at the equipment location. The time-and-material structure characterizes the charge by the repair work and materials involved, rather than by a stated fixed service duration. This makes the service distinct from a remote-only assistance engagement or a pre-defined support period. Use this service designation for corrective work that must be completed in person at the installation site. It does not identify a named device, software entitlement, or fixed set of support hours; it identifies an onsite repair charge. Review the equipment needing repair and the site conditions before arranging service so the required onsite work can be addressed appropriately.