PBXACT Queue Wallboard Software Only

Put live queue data where supervisors can act on it. PBXACT Queue Wallboard delivers a software-only wallboard for PBXACT environments, giving teams a focused view of queue status, waiting callers, and operational pressure as it develops. That visibility helps contact center managers make faster decisions, adjust staffing, and keep service levels under control during busy periods. This is a practical add-on for organizations that need more than static reports. A wallboard turns queue activity into an at-a-glance operational display, making it easier to spot bottlenecks, respond to spikes, and keep agents aligned with real-time demand. Because it is software-only, deployment stays straightforward and avoids the cost and complexity of dedicated display hardware. For teams running PBXACT in a service desk, internal support center, or customer-facing queue environment, this option adds the kind of live operational awareness that supports better response times and tighter queue management.