WUG Config Mgmt 100 SvcAgr w/ Up to 1 Yr

Accelerate configuration management work with a service agreement built for teams that need expert guidance without adding permanent headcount. With 100 service credits and coverage for up to 1 year, this offering gives IT organizations a controlled way to plan, execute, and refine configuration-related tasks with Progress support behind them. It is well suited for environments where consistency, repeatability, and operational discipline matter. Rather than treating configuration management as an ad hoc effort, this service helps teams approach it with a defined support structure and a predictable engagement model. That matters when you are coordinating changes across monitored systems, standardizing processes, or working through complex operational dependencies. For procurement teams, the value is straightforward: a bounded service commitment that supports higher-confidence execution. For technical teams, the benefit is practical: access to vendor expertise when precision matters most. The result is less time spent resolving avoidable issues and more time focused on stable operations and measurable progress.