Progress MOVEit Extended Support 1-Year 24x7x2h Phone

Support high-availability MOVEit deployments with 1 year of extended technical service from Progress Software. This offering is designed for environments where failover readiness and rapid vendor response are essential to keeping managed file transfer operations available and controlled. The service includes phone support with a 24x7x2 business-hour response profile, giving IT teams a stronger support posture for production systems that cannot wait for standard coverage windows. That matters when MOVEit is tied to business-critical workflows, partner exchanges, or regulated data movement where delays can create operational and compliance exposure. Compared with basic support plans, this extended service is built for teams that need faster access to the vendor and more responsive assistance around the clock. It helps justify the premium by reducing the time between incident detection and technical engagement, especially in failover-oriented architectures where continuity is the priority.