Progress MOVEit Extended Support 1-Year 24x7 Phone

Maintain dependable support for non-production MOVEit environments with this 1-year extended service from Progress. It is designed for teams that need technical coverage beyond standard business-hour expectations, especially when testing, staging, or ad hoc transfer activity can still affect project timelines and downstream releases. The service includes 24x7 phone support, giving infrastructure and application teams a direct path to vendor assistance when issues arise outside normal operating windows. That matters in environments where file transfer validation, integration testing, or release preparation cannot wait for the next business day. For organizations running MOVEit in lower-risk environments, this service offers a practical balance: extended access to support without paying for a production-focused package that may exceed the environment’s needs. It helps keep non-production systems stable, reduces delay during troubleshooting, and supports faster resolution when teams are preparing changes for production rollout. Progress Software positions this service for customers who want predictable support coverage for MOVEit while keeping the scope aligned to non-production use. It is a straightforward way to preserve responsiveness, control support costs, and keep development and test workflows moving.