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Create Free Business Account| Activation | Begins on date of payment confirmation |
| Effective Time | Takes effect in approximately 1 hour |
| Transferability | Non-transferable |
| Coverage Duration | 2 Years |
| Model | PrimeCare+ J |
| Plan Name | PrimeCare+ J (2-Year) |
| Part Number | PCP-J-2Y |
| Support | 2-Year 24/7 support |
| Firmware Upgrades | 2-Year Firmware Upgrade |
| Incontrol 2 Access | 2-Year InControl 2 Access |
| Hardware Replacement | 2-Year Advance Hardware Replacement |
| Speedfusion Capability | 2-Year Full SpeedFusion Capability |
| Support Hours | 24x7 |
| Remote Onsite | Advance Exchange |
| Service Duration | 2 Years |
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PCP-J-2Y includes two years of Full SpeedFusion Capability, Advance Hardware Replacement, firmware upgrades, InControl 2 access and 24/7 support. Advance Hardware Replacement applies to approved RMA cases and provides a replacement unit before the defective unit is received.
The plan provides coverage for two years. Its listed entitlements, including Full SpeedFusion Capability, Advance Hardware Replacement, firmware upgrades, InControl 2 access and 24/7 support, are specified as two-year benefits.
PrimeCare+ begins and is activated on the date of payment confirmation. It takes effect in approximately one hour. Plan coverage is associated with the device serial number used to identify whether the device has Care+ coverage.
For Care+ plans, Advance Hardware Replacement arrangements apply to approved RMA cases. A replacement unit is provided before Peplink receives the defective unit. Standard Care Plan RMA replacement units are issued only after the defective unit is received.
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