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| Mpn | WS-2008-SX12 |
| Vendor | LIQID |
| Category | software-services/support-warranties |
| Product Name | SS HW+S 12MO |
| Product Supported | LIQID platform |
| Covered Period | 12 months |
| Provided Support | Hardware and software support |
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On-site options vary by contract and geography. The WS-2008-SX12 product denotes hardware and software support; specific replacement terms and on-site entitlements are detailed in the associated support agreement.
This 12 month support SKU provides access to LIQID software updates as defined by the support agreement. For details on major upgrades versus patch releases, refer to the contract terms.
Incidents should be reported through the LIQID support portal or the escalation path specified on your order. Your A5 IT representative can confirm the exact contact points and required information.
Multi-year support is typically available. Contact procurement or your A5 IT account manager to review multi-year pricing, potential discounts, and transition options from the 12 month SKU.
