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| Mpn | WS5-2406-SX12 |
| Vendor | LIQID |
| Category | software-services/support-warranties |
| Product Name | G5 SS HW+S 12MO |
| Product Supported | LIQID G5 platform |
| Covered Period | 12 months |
| Provided Support | Hardware and software support |
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HW+S denotes combined hardware and software support for the covered LIQID G5 assets. Exact entitlements—replacement options, on-site response, and software update access—are defined in the contract associated with MPN WS5-2406-SX12.
Coverage is provided for a 12 month period. The service start date and effective term appear on the executed order or contract and may be tied to shipment or activation milestones.
Yes. This SKU provides a single-vendor escalation path to LIQID for hardware and software incidents. SLA details and escalation contacts are specified in your support agreement.
Renewal options are available; contact your procurement or A5 IT account representative to review renewal pricing, any mid-term upgrade options, and alignment with your next refresh cycle.