Call for Price
| Product Supported | Software Support-Level 2,Premium (1-mth) |
| Covered Period | 1 month |
| Provided Support | Level 2 Premium software support |
| Mpn | LPROF-ST20SW-200 |
| Product Name | Software Support-Level 2,Premium (1-mth) |
Business account holders get access to exclusive pricing, volume discounts, and dedicated support. Create a free account to get started.
Level 2 Premium provides intermediate diagnostics, defect triage, prioritized escalation to LIQID engineering, and centralized incident tracking for issues that cannot be resolved at Level 1.
Extensions depend on LIQID availability and procurement terms. Contact LIQID sales or your account representative with MPN LPROF-ST20SW-200 to request continuation or conversion to a longer-term plan.
Incidents are opened through the LIQID support portal or designated channel. During the subscription, cases eligible for Level 2 are prioritized according to LIQID’s escalation procedures.
This subscription covers Level 2 software support and vendor escalation; on-site services are not included unless explicitly specified in a separate agreement.