The Lexmark Onsite - Extended Service (Renewal) offers comprehensive on - site maintenance, ensuring that your devices remain operational with minimal downtime. This service includes parts and labor, with a commitment to respond to service requests by the next business day. With a focus on reliability, this service guarantees that technical issues are resolved promptly, allowing you to maintain productivity without the hassle of traveling for support. Enjoy peace of mind knowing that you have dependable support right at your doorstep for two full years.