InHand IR302-FQ38-IO Industrial 4G LTE Cat 4

Name: InHand Networks IR302-FQ38-IO Industrial 4G LTE Cat 4 Router with Dual SIM and I/O
Brand: INHAND NETWORKS
SKU: IR302-FQ38-IO
Price: 141.62 USD
Availability: BackOrder

InHand Networks IR302 compact industrial 4G LTE router in a metal enclosure with SMA antenna connectors and Ethernet ports.

The IR302-FQ38-IO is the North American LTE Cat 4 version of InHand Networks' IR302 industrial router. It is designed for IoT and industrial automation sites that need a small, dependable cellular gateway, such as remote cabinets, kiosks, meters, PLC panels and unattended equipment. The FQ38 radio covers LTE FDD bands B2/B4/B5/B12/B13/B14/B66/B71 with WCDMA B2/B4/B5 fallback. It is certified with Verizon, AT&T, T-Mobile and FirstNet, and carries FCC, IC and PTCRB approvals. The -IO suffix adds 2 I/O. This configuration does not include Wi-Fi. Two Nano-SIM slots support dual-SIM backup. Switching can be triggered by ICCID binding, an RSRP signal threshold or packet loss. Both slots feed two SMA antenna ports for main and diversity antennas. On the wired side there is one 10/100 Mbps WAN/LAN switchable port, one 10/100 Mbps LAN port and an RS232 terminal. The RS232 port supports DTU transparent transmission over TCP Server/Client, UDP and MQTT, with optional Modbus RTU/TCP conversion. For security, the IR302 includes a firewall, ACLs, MAC-IP binding (200 entries), content filtering and attack protection. VPN options cover IPsec (IKEv1/v2), GRE, L2TP, PPTP, OpenVPN, WireGuard and ZeroTier. You can manage the router locally through the web UI, CLI, SSH, SNMP v1/v2c/v3 or the HTTP/HTTPS API. For fleets, InHand Device Manager handles batch configuration, firmware upgrades, monitoring and alarms. SMS commands allow remote reboot. The hardware is a 580 MHz industrial processor with 128 MB DDR and 32 MB flash. It sits in a full-metal fanless IP30 enclosure measuring about 100 x 30 x 100 mm and weighing about 250 g, with DIN rail or wall mounting. It accepts 9-36V DC with reverse polarity protection, draws 2-5W typical and is rated for 100,000+ hours MTBF. The manufacturer warranty is 3 years. A datasheet and 2D mounting drawings are available from InHand.

Ideal For

Remote monitoring of utility, oil and gas, and water sites over LTE
Connecting PLCs and RS232 serial devices to SCADA or cloud platforms via DTU and Modbus conversion
Primary or failover connectivity for kiosks, digital signage, ATMs and vending equipment
Secure VPN backhaul for unattended cabinets and equipment enclosures
Fleet-scale IoT deployments managed centrally through InHand Device Manager

Why This Product

1FQ38-IO pairs North American LTE Cat 4 with 2 I/O; the FQ38-WLAN-IO adds Wi-Fi, and the FQ33 variants use LTE Cat 1
2Carries more VPN options than many compact IoT routers, including WireGuard and ZeroTier alongside IPsec and OpenVPN
3Wide 9-36V DC input and a -35°C to 70°C rating suit industrial cabinets where consumer routers are not rated to operate

General

Mpn	IR302-FQ38-IO
Brand	InHand Networks
Model	IR302 Industrial Router
Warranty	3-year manufacturer warranty
Configuration	North America, LTE Cat 4, 2 I/O, no Wi-Fi

Package

Standard Contents	Router, power supply, 2x 4G antennas, Ethernet cable, panel mounting kit (contents vary by order code)
Optional Accessories	DIN rail mounting kit (optional)

Cellular

Dual Sim	Dual-SIM redundancy with ICCID binding and RSRP threshold auto-switching
Radio Code	FQ38 - North America, LTE Cat 4
Regulatory	FCC, IC and PTCRB
Technology	4G LTE Category 4
Wcdma Bands	WCDMA B2/B4/B5
Lte Fdd Bands	LTE FDD B2/B4/B5/B12/B13/B14/B66/B71
Carrier Certifications	Certified with Verizon, AT&T, T-Mobile and FirstNet (LTE/4G)

Reliability

Mtbf	≥ 100,000 hours (Telcordia SR-332, 25°C)

Vpn Tunnels

Gre	GRE, including GRE over IPsec
L2tp	L2TP over IPsec with MS-CHAPv2
Pptp	PPTP client/server
Ipsec	IPsec IKEv1/v2, PSK or certificate, AES up to 256, SHA up to 512, DH groups up to ECP521
Openvpn	OpenVPN TUN/TAP over UDP/TCP with TLS/SSL
Zerotier	ZeroTier SD-WAN virtual networking
Wireguard	WireGuard

Environmental

Altitude	Up to 5000 m
Storage Humidity	5% to 95% RH, non-condensing
Protection Rating	IP30
Operating Humidity	5% to 95% RH, non-condensing
Storage Temperature	-40°C to 85°C
Operating Temperature	-35°C to 70°C; extended -40°C to 75°C

Certifications

Ce	CE (EMC 2014/30/EU, RED 2014/53/EU)
Emc	IEC 61000-4-2, -3, -4, -5, -6, -8
Fcc	FCC Part 15/22/24/27
Rohs	EU RoHS 2.0
Weee	EU WEEE
Safety	UL/cUL, CB (IEC 62368-1)

Network Services

Dns	DNS forwarding and custom DNS servers
Nat	SNAT/DNAT, NAPT, port forwarding (100 rules), virtual IP mapping, DMZ
Ntp	NTP time sync with custom servers and calibration cycles
Ddns	PeanutShell, DynDNS, No-IP and other providers
Dhcp Server	DHCP server/relay with Option 43/60/82 and custom dhcp-option
Tcp Checksum	TCP checksum option configuration
Sms Management	SMS remote reboot/dial control, custom commands, whitelist
Static Routing	Static and policy routing with route priority
Dual Sim Management	Dual-SIM backup with ICCID binding, RSRP and packet-loss switching, dial attempt limit, minimum connection time

Power Protection

Input Current	0.2 A typical, 0.8 A peak at 12V
Input Voltage	9-36V DC (typical 12V/24V)
Esd Protection	4 kV contact, 8 kV air (IEC 61000-4-2)
Surge Protection	Power port surge: IEC 61000-4-5, 2 kV CM / 1 kV DM
Reverse Polarity Protection	Reverse polarity protection

Remote Management

Cli	Full CLI
Ssh	SSH access and SSH client
Snmp	SNMP v1/v2c/v3 with traps and extended OIDs (IP, operator, ICCID, band)
Webui	Web UI with packet capture and status export
Http Api	HTTP/HTTPS management API
Device Manager	InHand Device Manager: batch config, firmware upgrades, monitoring, alarms
Inconnect Service	InConnect Service cloud management

Hardware Specifications

Memory	128 MB DDR
Storage	32 MB SPI Flash
Mounting	DIN rail mounting / wall mounting
Processor	580 MHz industrial-grade embedded processor
Serial Port	1x RS232 combo terminal (supports DTU transparent transmission)
Reset Button	Supports hardware factory reset
Total Weight	Approx. 250 g
Led Indicators	Power, Status, Cellular and Signal LEDs
Sim Card Slots	2x Nano-SIM drawer slots, dual-SIM network backup
Power Interface	2-pin industrial terminal (9-36V DC); optional 12V DC adapter
Power Consumption	2-5W typical, <10W peak
Antenna Interfaces	2x 4G main/diversity antenna connectors (SMA female)
Enclosure Material	Full metal enclosure, IP30
Product Dimensions	Approx. 100 x 30 x 100 mm (L x W x H, excluding mounting ears and antennas)
Ethernet Interfaces	1x 10/100 Mbps WAN/LAN switchable, 1x 10/100 Mbps LAN

Industrial Communication Dtu

Serial Dtu	RS232 DTU over TCP Server/Client, UDP, MQTT with multi-center reporting
Ethernet Dtu	Ethernet transparent transmission to remote TCP/UDP servers
Protocol Conversion	Modbus RTU/TCP protocol conversion (optional)
State Grid Encryption	National cryptographic module (optional, -SEC models), IEC101/IEC104

Key Technical Specifications

Io	2x I/O
Vpn	IPSec (IKEv1/v2), GRE, L2TP, PPTP, OpenVPN, WireGuard, ZeroTier
Wi Fi	No Wi-Fi on the FQ38-IO configuration (802.11 b/g/n on WLAN models only)
Ethernet	1x 10/100 Mbps WAN/LAN switchable + 1x 10/100 Mbps LAN
Security	Firewall, ACL, MAC-IP binding (200 entries), content filtering, SIP ALG, attack protection
Processor	580 MHz processor, 128 MB DDR, 32 MB SPI Flash
Dimensions	Approx. 100 x 30 x 100 mm (L x W x H, excluding mounting ears and antennas)
Power Supply	9-36V DC input, 2-5W typical, <10W peak, reverse polarity protection
Cloud Management	Device Manager batch configuration and firmware upgrade; InConnect Service cloud management
Serial Interface	1x RS232, DTU transparent transmission (TCP Server/Client/UDP/MQTT)
Remote Management	SNMP v1/v2c/v3, WebUI, CLI, SSH Client, HTTP/HTTPS API
Operating Temperature Protection	-35°C to 70°C (extended -40°C to 75°C), IP30, fanless full-metal enclosure

Purchasing this for your business?

Business account holders on Cellular Gateways typically save 13% vs. retail pricing. Create a free account to see your price.

Wholesale pricing below retail

Net-30 terms for qualified businesses

Volume discount tiers

Dedicated account representative

Saved payment methods & PO support

Priority order processing

Create Free Business Account

Documentation

IR302 Datasheet V1.2

1.8mb

IR302-Wall Mount 2D Drawing V1.0

0.1mb

IR302-Din Rail 2D Drawing V1.0

0.1mb

IR302-FQ38 PTCRB Certificate

0.5mb

IR302 UL 62368-1 Certificate

0.3mb

IR302 E-mark Certificate

0.3mb

IR302-FQ38 IC Certificate

0.3mb

IR302 ECE R118 Certificate

0.2mb

IR302 UKCA Certificate

0.4mb

IR302 IEC62443-4-2 Certificate

0.3mb

Frequently Asked Questions

Which carriers is the IR302-FQ38-IO certified with?▾

The FQ38 LTE Cat 4 version is certified with Verizon, AT&T, T-Mobile and FirstNet (LTE/4G). It also holds FCC, IC and PTCRB certifications.

Does the IR302-FQ38-IO have Wi-Fi?▾

No. The FQ38-IO configuration has LTE Cat 4, two Ethernet ports, RS232 and 2 I/O, but no Wi-Fi. Wi-Fi is available on the IR302-FQ38-WLAN-IO model.

How do I log in to the IR302 for the first time?▾

Install the antennas and insert the SIM with the router powered off, then connect power. Connect a computer to a LAN port; both ports are LAN by default. Set the computer to DHCP or a 192.168.2.x static IP, open http://192.168.2.1 in a browser, and log in with the credentials printed on the device label.

How do I set the APN?▾

Log in and go to Network > Cellular, then select your carrier profile under SIM1 Network Provider. For a custom APN, edit it in the Profiles section, select that profile index, and click Apply. A steady Cellular LED means the router is connected.

What power does the IR302 need?▾

The router accepts 9-36V DC through a 2-pin industrial terminal and has reverse polarity protection. It typically draws 2-5W, with a peak below 10W.