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| Deployment | On-prem deployment |
| Application | Omnichannel for Voice Core |
| Product Role | Voice Core add-on |
| Shipping Weight | 0.00 lb shipping weight |
| Distributor Category | SOP |
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IM-A-S3-PH-CCOA covers the on-prem Omnichannel for Voice Core add-on scope. It is associated with Voice Core and applies when the required function is Omnichannel for Voice Core rather than the base Voice Core platform alone.
No. The product is described as an add-on for Voice Core. Plan it as an extension to a Voice Core environment, not as a substitute for the Voice Core platform or as a standalone communications system.
This add-on has an on-prem deployment designation. It applies to environments that keep the required Omnichannel for Voice Core capability within their on-prem architecture alongside the applicable Voice Core environment.
Use IM-A-S3-PH-CCOA when an on-prem Imagicle Voice Core environment requires the named Omnichannel for Voice Core function. Its defined role is an add-on component associated with Voice Core, not the Voice Core platform itself.
Imagicle · IM-A-S3-BH-CCOA
Imagicle · IM-A-S3-GH-CCOA
Imagicle · IM-A-S3-BH-AA
Imagicle · IM-A-S3-GH-AA
Imagicle · IM-A-S3-PH-AA