Imagicle IM-A-S3-BH-CCOA On-Prem Omnichannel Voice Add-On

Extend an existing on-premises voice environment with Imagicle IM-A-S3-BH-CCOA. This component is associated with Omnichannel for Voice Core and carries the BH designation. Its add-on role places it alongside an existing Voice Core environment rather than in place of the core product. It applies to voice-channel installations that require the specific BH-designated component within the Imagicle omnichannel voice portfolio. An on-premises add-on fits architectures where the voice platform operates within the organization’s own environment. The product naming associates this component specifically with omnichannel voice operations, rather than with general network infrastructure, endpoint hardware, or a standalone communications platform. This makes the product scope relevant when separating voice-core extensions from unrelated collaboration and infrastructure components. The BH designation is part of the exact product identity and should remain matched when selecting this component for an Omnichannel for Voice Core environment. Its distinction within the product family is its combination of on-premises positioning, Voice Core association, and BH designation. The component is intended as an extension to the applicable core environment, allowing the selected voice solution to retain the named on-premises product structure.