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Create Free Business Account| Product Supported | AP Pro license for EnGenius APs |
| Bundle Support | Education (E‑Rate) bundle |
| Provided Support | Phone and solution‑level technical support; manufacturer warranty |
| Service Response Time | Next business‑day response |
| Service Characteristic | Technical support |
| Service Type | License + Manufacturing Warranty Bundle |
| Remote Onsite | Technical support; next business‑day response |
| Duration Hours | null hours |
| Service Duration | 60 months |
| Service Location | Vendor/depot and remote support |
| Service Description | 5‑year AP Pro license; 5‑year manufacturing warranty; solution support |
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Yes. The bundle aligns license and warranty terms to 60 months, which is the common procurement window for E‑Rate eligible equipment and services. Confirm program specifics with your E‑Rate consultant.
The package includes solution‑level technical support and phone access, plus next business‑day response practices; exact contact hours should be verified with the vendor at purchase.
The bundle provides a manufacturing warranty for covered hardware. Warranty fulfillment (replacement or repair) follows the manufacturer's warranty policy—confirm depot vs onsite options with EnGenius.
AP Pro licenses apply to supported EnGenius access point models. Verify compatibility for specific AP SKUs before assignment.
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