Cisco Smart Net Total Care Software Support 1 Year

Name: Cisco Smart Net Total Care Software Support 1 Year
Brand: EnGenius
SKU: PD-CO-LIC

EnGenius|

MPN: PD-CO-LIC

Virtual Delivery

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Available — Virtual DeliveryLead time: 1–3 business days

Authorized Dealer — Full manufacturer warranty

Key Features

Service name: Smart Net Total Care Software Support
Service duration: 1 year
Service main type: Technical
Service description: 24 x 7
Provided support: Software Support
Provided support: New Releases Update

Keep licensed Cisco software covered with a 1-year support plan built for teams that cannot afford delays. Cisco Smart Net Total Care Software Support provides 24x7 technical assistance, phone and email support, web knowledge base access, web support, and new releases updates to help maintain stability across production environments. This service is designed for organizations that need more than basic break-fix coverage. It gives administrators a direct path to technical help when issues arise, while also keeping software aligned with current releases and documented guidance. That matters when the cost of downtime, version drift, or delayed troubleshooting is measured in business impact. For procurement teams, the value is clear: predictable coverage, a defined service term, and support resources from Cisco for licensed software environments. For operations teams, it means faster access to answers and a cleaner path to maintaining supported configurations over time.

Ideal For

Supporting production Cisco software environments that require 24x7 assistance
Keeping licensed devices aligned with current software releases
Providing help desk escalation for software incidents and configuration issues
Maintaining support coverage for enterprise procurement and renewal planning

Why This Product

1Includes 24x7 technical support, not business-hours-only coverage
2Adds new releases updates to keep software current
3Provides phone, email, and web support channels
4Covers a full 1-year service term for planning certainty

Coverage

Platform Support

Cisco licensed software environments

Licensing

License Type	Support subscription
Pricing Type	Subscription
License Pricing	Annual
License Quantity	1
Licensing Program	Cisco Smart Net Total Care
Subscription Term	1 year

Software General

Software Name	Smart Net Total Care Software Support
Software Category	Technical support service

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Frequently Asked Questions

What type of support is included?▾

The service includes software support, new releases updates, web knowledge base access, web support, email support, and phone support.

Is support available around the clock?▾

Yes. The service description specifies 24 x 7 technical support coverage.

How long does the service last?▾

The service duration is 1 year.

What is the main value of this support plan?▾

It helps maintain continuity for licensed Cisco software by giving teams direct access to technical resources and current release updates.