Keep Secure Endpoints environments supported during the hours that matter most with Cisco’s education-focused advanced support offering. Built for organizations that need dependable assistance without overextending budget, this service pairs 8x5 coverage with next-business-day response to help teams move quickly when endpoint security issues surface. For schools, universities, and education IT groups, the value is in predictable support and faster access to Cisco expertise. Instead of stretching internal staff across every incident, this service provides a structured support path for troubleshooting, case handling, and issue escalation tied to the Secure Endpoints portfolio. It is a practical fit for environments where endpoint protection must stay aligned with academic schedules, administrative operations, and distributed device fleets. The result is less time spent chasing problems and more time keeping security controls in place across users, devices, and locations.