Keep hazardous-location wireless infrastructure supported with Cisco Smart Net Total Care for the IW9167 11ax 6E access point. This service is built for teams that need dependable vendor assistance during business hours and a clear path to technical escalation when wireless connectivity affects operations. With 8x5 next-business-day coverage and TAC live support, it helps reduce time spent diagnosing issues and keeps support aligned to the platform. For industrial, utility, and other regulated environments, wireless availability is not optional. Access points in hazardous locations must stay connected while meeting operational and safety requirements. Cisco support helps teams maintain that standard by providing direct access to technical expertise for the covered device. This service is a strong fit when the cost of downtime is higher than the cost of structured support. It gives procurement and infrastructure teams a practical way to protect specialized wireless hardware without overbuying unnecessary coverage. For organizations deploying IW9167 access points in challenging environments, the service adds confidence, accountability, and a faster route to resolution.