Protect Catalyst 9300 access switching with a 3-year Cisco CX Level 2 service plan built for operational continuity. Designed for enterprise network teams, this support offering provides 8x5 coverage with next-business-day response, giving you a defined path to escalation when switch issues threaten user access or downstream services. For environments where the access layer carries voice, wireless, endpoint, and application traffic, response time matters. This service helps reduce time spent troubleshooting by giving your team access to Cisco support resources aligned to the Catalyst 9300 platform. It is a practical fit for organizations that want predictable support coverage without moving to a 24x7 premium tier. The value is in keeping a critical switching tier covered for the full service term. That matters when the cost of an outage extends beyond the hardware itself and into productivity, service desk load, and business disruption. For procurement teams, it also creates a clear support line item tied to a specific platform and response window.