
| Mpn | 349544 |
| Brand Name | Avaya |
| Product Name | SA EOL AES R7 CVLAN DLG ASAI 1YAN |
| Sip Lines | N/A |
| Voip Product Type | Service Agreement |
| Max Concurrent Calls | N/A |
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This SKU is designed for AES Release 7 deployments that use CVLAN segmentation and dialog/ASAI integrations and require vendor-backed coverage during end-of-life.
No. This one-year service agreement provides EOL coverage, advisories, and limited remediation for AES R7; it does not include upgrade licenses to newer releases.
Support cases are opened through Avaya’s standard support channels using the MPN and customer entitlement details. Your reseller can assist with case initiation and escalation.
This SKU is intended as a time-bound bridge during migration or validation. For long-term production, plan to migrate to a supported AES release or negotiate multi-year coverage if available.
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