
| Mpn | 404677 |
| Brand Name | Avaya |
| Ethernet Technology | N/A |
| Hd Voice | Supports HD voice workflows via AEP |
| Sip Lines | Varies — dependent on platform and deployment |
| Voip Product Type | Integration license |
| Max Concurrent Calls | Varies — determined by AEP and third-party ASR capacity |
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No. This SKU provides the Avaya-side integration and per-seat entitlement for ASR. Third-party Google Dialogflow billing and quotas remain separate and must be procured from Google.
Licensing is issued on a per-seat (per point) basis. Concurrency and total throughput are governed by the combined capacity of Avaya AEP and the third-party ASR provider.
Yes. The integration supports hybrid routing where on-prem AEP maintains call control while forwarding audio streams to Google Dialogflow ASR in the cloud.
Voice streams are protected using platform standard transport security (TLS) and Avaya-recommended network segmentation; customers should also follow Google Dialogflow best practices for API security and data residency.
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