Extend vendor-backed coverage for Avaya AES Release 6 desktop integrations with a one-year Service Agreement targeted at unfederated desktop deployments. This SA EOL SKU (MPN 349542) preserves entitlement to Avaya technical updates and limited remediation for AES R6 during its end-of-life phase, letting teams maintain validated integrations while they plan upgrades. The agreement is scoped to AES R6 desktop usage patterns indicated by the UNFD DSKTP descriptor, making it suitable for contact center agents and knowledge workers who use desktop telephony clients tied to AES. Choosing OEM EOL support avoids the operational gap, reduces risk of unsupported break-fix events, and protects integration testing investments. This single-year option is intended as a controlled, time-boxed bridge to migration — ideal when you require vendor traceability, archived software access, and official change advisories but do not yet need long-term renewal commitments.