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Create Free Business Account| Mpn | NSCP-T96R-STND-ALL-OOW1 |
| Vendor | ZPE Systems |
| Product Name | NSC PLUS 96-PORT, ALL MODELS-1Y-24X7 GOLD UPGRADE SUPPORT-OOW |
| Product Supported | NSC PLUS 96-PORT, all models |
| Support Hours | 24x7 |
| Covered Period | 1 year |
| Provided Support | 24x7 Gold Upgrade Support |
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Yes. This 1‑year Gold upgrade supports NSC PLUS deployments up to 96 ports, making it suitable for multi-rack or colocation environments that need sustained vendor engagement during out-of-warranty periods.
The plan covers ZPE NSC PLUS devices and provides guidance for firmware and configuration. Support for third-party integrations is handled on a best-effort basis; complex multi-vendor troubleshooting may require coordination with the third-party supplier.
Yes. Customers can discuss renewal or transition to longer-term support with ZPE or their reseller prior to contract expiration to maintain continuous coverage beyond the 1‑year term.
By providing prioritized remote troubleshooting, senior engineer access, and guided firmware remediation, the SKU aims to resolve incidents remotely and avoid urgent on-site visits unless physical replacement or depot service is required.

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