ZPE Systems NSC PLUS 48-PORT — 2Y 24x7 Gold Upgrade Support

Maintain operational continuity for console and KVM infrastructure when hardware is out of vendor warranty. This 2‑year, 24x7 Gold upgrade support covers NSC PLUS deployments up to 48 ports and converts out-of-warranty hardware into a supported asset for escalation, software and firmware guidance, and priority case management. Expect accelerated response and structured upgrade workflows that route incidents to senior support engineers, preserving administrative access to routers, switches, servers, and serial consoles. For enterprise teams managing dense racks and hybrid on-prem/cloud estates, this SKU avoids costly delays from unsupported equipment and preserves runbook execution during incidents. The support preserves installed NSC configuration states during upgrade operations and documents remediation steps suitable for procurement and compliance reviews. Choose this upgrade when the cost of downtime exceeds the support investment and when you require predictable vendor engagement for mission-critical infrastructure.