Zoom ZCX-CS-1-1YR Contact Center Cloud Storage Add-On

Expand the storage allocation associated with Zoom Contact Center without changing the core service subscription. ZCX-CS-1-1YR is an annual prepaid cloud storage add-on for organizations that need additional capacity attached to their Contact Center environment. It represents a storage entitlement rather than a physical appliance, endpoint license, or standalone contact-center service. Use the add-on where an existing Contact Center environment requires storage capacity beyond its current allocation. Its annual prepaid structure places the storage term on a 1-year subscription cycle, which suits organizations that plan service capacity on an annual basis. Because it is specific to Zoom Contact Center, the entitlement applies to that service environment rather than functioning as general-purpose cloud file storage. Within Zoom Contact Center cloud-storage offerings, the defining characteristics are its add-on scope and annual prepaid term. Select it when the requirement is to extend storage associated with the service while retaining the existing Contact Center deployment. The entitlement is delivered in the cloud, so it has no equipment footprint at the deployment location. It does not replace the underlying Zoom Contact Center service subscription.