Zoom ZCX-AQM-1-2YR Advanced Quality Management 2-Year Prepay

Add structured quality-management capability to Zoom Contact Center operations for a fixed service term. Zoom ZCX-AQM-1-2YR supplies Advanced Quality Management on a two-year prepaid basis, giving organizations a defined period for operating quality-review processes within their Zoom environment. It is an account-based software entitlement rather than a physical device installed in a rack or at an agent desk. Quality management is relevant where supervisors need a consistent framework for reviewing customer engagements and guiding agent improvement. This subscription fits contact-center environments already using Zoom services that need Advanced Quality Management assigned for an extended term. Plan the entitlement against the users, teams, and service configuration that require the capability, because the order represents service access instead of endpoint hardware. The two-year prepaid configuration distinguishes this option through its term length and upfront payment structure. It suits deployments that require continuous Advanced Quality Management access across a longer operating period. The product does not add network ports, telephony handsets, or on-premises appliances; its role is to provide the Advanced Quality Management service entitlement for the selected term.