Zoom ZCX-AGD-3-1YR Agentless Dialer Add-On

Add agentless outbound dialing capacity to Zoom Contact Center for deployments operating in the 5,001-10,000 annual usage tier. Agentless dialing supports outbound calling workflows that do not require a live agent to be assigned to every call. This subscription is an add-on rather than a standalone contact-center service, so it fits organizations extending an existing Zoom Contact Center environment with outbound dialer capability. ZCX-AGD-3-1YR is supplied as annual prepaid annual usage. The stated tier is the key sizing characteristic: it applies to environments whose expected annual usage falls from 5,001 through 10,000. The one-year term gives the service a defined annual subscription period and keeps the dialer entitlement aligned with yearly service planning. Use this add-on when the deployment requires the Agentless Dialer function within Zoom Contact Center and the anticipated annual usage belongs in this tier. It differs from general contact-center subscriptions by adding a named outbound dialing capability, and it differs within the Agentless Dialer range through its 5,001-10,000 annual usage band. Select the tier against the organization’s planned annual dialer activity before assigning the subscription to the Zoom Contact Center service.