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Create Free Business Account| Mpn | EC8045SAP |
| Vendor | Xerox |
| Provided Support | Repair, Parts Replacement |
| Service Main Type | Care Pack Support Plus |
| Service Characteristic | Parts & Labor |
| Service Type | Maintenance |
| Remote Onsite | On-site |
| Duration Hours | null hours |
| Service Duration | 1 Year |
| Service Location | Customer site |
| Service Description | 24x7x4 Hour response; on-site parts & labor |
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This service is scoped for Xerox AltaLink C8045 devices as specified by the MPN EC8045SAP.
It specifies a 24 hours a day, 7 days a week coverage model with a target on-site response within 4 hours of a qualifying service call during the coverage period.
Yes. Parts replacement is included under the parts & labor characteristic to restore device operation without separate spare-parts purchases.
Yes. This one-year on-site maintenance can be paired with scheduled preventive visits or longer-term support agreements to further reduce unplanned downtime and extend device life.

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