XCITIUM MANAGED — 36-Month Subscription, Endpoint RMM

Maintain continuous endpoint availability and reduce operational overhead with a 36-month managed service from XCITIUM. This subscription bundles remote monitoring and management (RMM) with managed security and policy enforcement to shorten incident dwell time and centralize vendor accountability. Designed for infrastructure teams with distributed endpoints, the service covers device telemetry, prioritized incident triage, change coordination and regular operational reporting. Procurement gains predictable OPEX and a single contract term that aligns with refresh cycles — a practical alternative to fragmented point tools. Deliverables include on-boarding, managed alerting and consolidated monthly reports that make capacity planning and vendor reviews straightforward. Service tiers, onboarding timelines and integration into existing ticketing workflows are scoped at contract; contact XCITIUM for a tailored statement of work and SLAs aligned to enterprise requirements.