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Create Free Business Account| Service Type | Advanced exchange service |
| Remote Onsite | Remote |
| Duration Hours | 8,760 hours |
| Provided Support | Parts replacement |
| Service Duration | 1 year |
| Service Location | Remote |
| Product Supported | Citrix appliance platforms |
| Service Description | Citrix Advanced Exchange service with technical support, parts replacement, software updates, debugging, and training assistance. |
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Advanced Exchange provides replacement support for failed hardware so you can restore service faster than with standard repair-only coverage.
The service includes diagnosis, debugging, training assistance, software updates, and parts replacement support.
Coverage lasts for 1 year, giving you a defined maintenance window for planning and budgeting.
Appliance environments depend on quick hardware recovery. Advanced Exchange helps reduce downtime and keeps dependent services available.
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