VIDIZMO PROFESSIONAL SERVICE - ADDITIONAL PHONE CALL SUPPORT

Keep deployments and live services moving with targeted phone-based assistance from VIDIZMO. This add-on supplies direct, on-demand voice access to support resources tied to your active cases—ideal for clarifying configuration steps, verifying behaviors, or accelerating incident triage. Use it to avoid email delays, reduce miscommunication during time-sensitive tasks, and ensure decisions are informed by product experts. Calls are logged and linked to your ticket history so knowledge stays with the case. This option is intended to complement existing support agreements by delivering a focused escalation path for questions that require immediate verbal interaction rather than asynchronous correspondence.