Vertiv TECH SUPPORT 24X7 ADD-ON RACK UPS YRS6 — 6-Year Coverage

Name: Vertiv TECH SUPPORT 24X7 ADD-ON RACK UPS YRS6 — 6-Year Coverage
Brand: Vertiv
SKU: TSP-RACK-P-ADD-06
Price: 139.97 USD
Availability: InStock

Vertiv|

MPN: TSP-RACK-P-ADD-06

In Stock

$139.97$204.00

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Ground ShippingArrives by Friday, Sep 18

Order within 3h 20m to get it by Friday, Sep 18

Authorized Dealer — Full manufacturer warranty

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Key Features

Vendor: Vertiv
MPN: TSP-RACK-P-ADD-06
Support coverage: 24×7 remote technical assistance
Term length: 6 years
Scope: Add-on contract for rack UPS support
Delivery: Vendor-managed remote support and escalation

Ensure continuous support for rack UPS systems with a 6-year Vertiv 24×7 add-on contract. Designed for IT organizations that require sustained vendor access without committing to the longest possible term, this service provides uninterrupted remote technical assistance and direct escalation to Vertiv engineering resources. The 6-year term stabilizes ongoing support costs, improves mean time to resolution through vendor expertise, and centralizes case history for auditing and compliance. It is ideal for environments where UPS hardware will remain in service beyond initial warranty periods yet where procurement prefers a mid-range term to match refresh or budget cycles. This add-on does not alter the hardware configuration but layers extended vendor-managed support onto existing coverage per the MPN TSP-RACK-P-ADD-06 terms.

Ideal For

Extend manufacturer support through a 6-year mid-term lifecycle
Align UPS support term with equipment refresh cycles
Standardize support access across distributed datacenter racks
Retain vendor engineering access for complex troubleshooting and firmware updates

Why This Product

1Choose a 6-year term to match mid-range refresh cycles and avoid short annual renewals
2Retain 24×7 vendor access instead of relying on intermittent third-party support
3Centralize complex troubleshooting with Vertiv engineering for faster remediation
4Convert unpredictable repair events into a predictable support commitment for budgeting

Service

Mpn	TSP-RACK-P-ADD-06
Vendor	Vertiv
Term Length	6 years
Product Name	TECH SUPPORT 24X7 ADD-ON RACK UPS YRS6
Service Type	add-on support
Delivery Method	remote technical assistance and escalation
Support Coverage	24×7

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Frequently Asked Questions

What geographic regions does the 6-year add-on support?▾

Regional availability and response commitments follow Vertiv’s global support policies. This add-on provides remote technical assistance 24×7; consult Vertiv or your A5 IT account manager for region-specific service details under MPN TSP-RACK-P-ADD-06.

Can I purchase this 6-year add-on for multiple UPS models?▾

The add-on may be applied to qualifying Vertiv rack UPS models. Confirm compatibility and eligible serial numbers with Vertiv or through your A5 IT procurement contact prior to purchase.

How does escalation to engineering work under this add-on?▾

Cases requiring deeper analysis are routed via Vertiv’s internal escalation process to engineering teams, which is available under the 24×7 support coverage; exact workflows are defined in Vertiv’s service terms.

Is the 6-year add-on refundable or cancellable?▾

Refund and cancellation terms are governed by the purchase agreement and Vertiv’s service policies. Contact A5 IT or Vertiv to review retention, cancellation fees, and transferability for MPN TSP-RACK-P-ADD-06.